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Your Teams page has three tabs: Manager, Waiter, and Terminals.

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Manager

Managers can log in and help run the venue. Tap Add Manager and enter:
  • First name (required)
  • Last name (required)
  • Email (required)
  • Password (required) — must have a lowercase letter, an uppercase letter, a number, a special character, and be at least 8 characters. A checklist ticks off each rule as you type.
Tap Save.
To edit or remove a manager after creation, contact Dropp support.

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Waiter

Dropp supports two kinds of waiter account: a regular Table waiter, tied to one table, and a Super Waiter, who can cover multiple tables across one or more sections.

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Adding a Table Waiter

Tap Add Waiter and enter:
  • Table (required) — which table this waiter serves
  • Employee assigned (required) — the waiter’s name
  • Employee ID (required)
  • WhatsApp number (optional)
  • Password (required)
  • Can handle QR orders (toggle) — whether this waiter can take orders placed by customers scanning a table QR code
Tap Save.

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Adding a Super Waiter

Tap Add Super Waiter and enter:
  • Section(s) (required) — one or more sections this waiter covers
  • Table(s) (required) — one or more tables within those sections
  • Employee assigned (required)
  • Employee ID (required)
  • WhatsApp number (optional)
  • Password (required)
  • Can handle QR orders (toggle)
Tap Save.

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Editing a Waiter

Tap Edit on a waiter’s row. Type a new password to change it, or leave the password field empty to keep the current one.

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Sharing a Waiter’s Login

Tap Share login on a waiter’s row to get a QR code and link. The waiter scans the QR code or opens the link on their own phone — it takes them straight to your venue’s login page, so they only need to enter their Employee ID and password. Copy the link with the copy icon next to it.

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Searching Waiters

Use the search bar to find a waiter by table, section, employee ID, WhatsApp number, or name.

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Terminals

A terminal is a device set up to take dine-in orders, each linked to one waiter. Tap Add Terminal and enter:
  • Terminal name (required)
  • Location (required)
  • Waiter assigned (required) — pick from your Table waiters
  • Password (required)
Tap Save. To edit a terminal, type a new password to change it, or leave it empty to keep the current one.
To remove a terminal, contact Dropp support.