Getting Started
Do I need technical expertise to use Dropp?
Do I need technical expertise to use Dropp?
No. Dropp is designed for hospitality operators, not developers. The dashboard is fully browser-based at app.getdropp.com and the POS terminal is plug-and-play — no IT setup required.
Can I use Dropp at multiple locations?
Can I use Dropp at multiple locations?
Yes. Add new locations from Settings → Locations. Once added, you can view aggregated analytics across all your sites or drill down into per-location performance from the dashboard.
POS & Payments
What payment methods does the Dropp POS accept?
What payment methods does the Dropp POS accept?
The Dropp POS terminal accepts:
- Card — Visa, Mastercard, and Verve
- Bank transfer — via virtual account generation
- QR code — scan-to-pay
- Cash — recorded and tracked in the dashboard
What happens if my POS loses internet connection?
What happens if my POS loses internet connection?
The POS enters offline mode automatically. In offline mode, it can process cash payments immediately and queues electronic payments until connectivity is restored.
Can I use my own Android tablet as a POS?
Can I use my own Android tablet as a POS?
Currently, the Dropp POS software runs exclusively on Dropp-provided terminals. Contact the team to discuss hardware options and pricing for your setup.
Restaurants
Does Dropp work for QSR (fast food) restaurants?
Does Dropp work for QSR (fast food) restaurants?
Yes. The Dropp POS supports counter-service workflows out of the box for both dine-in and QSR formats.