Reports is only available if your account is set up as a restaurant. If you don’t see this page, contact Dropp support.
Filtering
At the top, filter by:- Start Date / End Date
- Payment Type — All, Online, or POS
- Section
- Table
- Breakdown — All Time, Completed sales, Declined sales, Voided sales, Gifted sales, or Incomplete sales
Your Sales Dashboard
Net Sales shows your gross sales including platform fees, for the selected filters, with today’s total called out separately. Below that, six metrics:- Tickets — total number of checkouts
- Orders — total number of meals placed per checkout
- Avg. Order Size — net sales divided by total orders
- Avg. Order — total orders divided by total tickets
- Avg. Ticket Size — net sales divided by total tickets
- Unique Customers
Order History
Two tabs: Sales (completed sales) and Others (whatever you picked in the Breakdown filter — Declined, Voided, Gifted, or Incomplete). Each row shows Ticket No., Date, Time, Name, Email, Phone No., Table, Food, Total Orders, Waiter, Amount, Payment, and Status. Tap the Table column header to filter by table directly from the list.Exporting
Tap Download to export the current filtered list as a CSV.The CSV’s Waiter column and the on-screen table’s Waiter column don’t always agree. The on-screen table checks the table’s assigned waiter, then the order’s waiter, then the QSR cashier, then the terminal. The CSV only checks the table’s assigned waiter — if that’s blank, the CSV shows nothing even when the on-screen row shows a name.