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Getting a restaurant onto Dropp takes about a day of setup, then a week of settling in. This page is the order to do it in. Each step depends on the one before it, so working straight down the list avoids doubling back. If you run a quick-service counter (QSR), skip the tables step — everything else applies.

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Day one: take your first order

The goal on day one is a single real order, placed and paid, from end to end. Everything else can wait.
1

Create your account and add your business details

Your business name, address and bank account. The bank account is where your money is paid out, so get it right the first time. See Create your account.
2

Add your menu

Go to Menu and add each dish: name, category, price, portion, ingredients. Description, discount and photos are optional and can wait.Start with what you actually sell most. Twenty items you can take orders for today beats a complete menu next week.
3

Set up your sections and tables

Dine-in only. A section is an area of your floor — Main Floor, Patio, Bar. Tables belong to sections, so create the sections first.You cannot take a dine-in order until at least one table exists. See Tables and sections.
4

Connect your POS terminal

Your menu syncs to the terminal automatically once it is online. See POS terminal setup.
5

Place one test order and pay it

Put through a real order on a real table, take payment, and close it out. This is the step that tells you the setup works — not the ticks on the ones above.

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First week: bring your staff on

Once you can take an order yourself, add the people who will be taking them.
1

Add your staff

Go to Team. Each person gets their own login, and you choose what they can see and do — it is set permission by permission, not one fixed role. Only the owner can set staff permissions.Which login your staff need depends on how you run:
2

Assign waiters to tables

Dine-in only. A waiter sees the tables assigned to them, so a waiter with no tables has an empty board.
3

Send each person their guide

Every role above has its own page. Send your staff the link for their role — it covers logging in and their day-to-day screen.
4

Run a full shift on Dropp

Not a quiet hour. A real service, with your usual staff and volume. This is where you find the things setup did not.

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Once you are running

These are worth doing, but none of them block you from trading.
  • Check your first payout. Money from card and transfer payments is batched and paid to your bank account. Watch the first one land so you know the timing.
  • Read your reports. Sales, End of Day, and payment breakdowns are under Reports. End of Day is the one most owners check daily.
  • Set up inventory. If you want stock tracking, Inventory takes a CSV import — download the Dropp template first so your columns map correctly. This is for stock items, not menu items.
  • Review staff permissions. After a week of real use you will know who needs what. Tighten anything you opened up during setup.
Stuck on any step? Contact support — email, a scheduled call, or in-app chat during business hours.