> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getdropp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions: Dropp POS and Payments

> Answers to common merchant questions about Dropp — setup, POS terminals, payment methods, and account management.

This page collects the questions the Dropp team hears most often. Browse by topic below — if you don't find your answer here, reach out via the [contact page](/support/contact).

## Getting Started

<AccordionGroup>
  <Accordion title="Do I need technical expertise to use Dropp?">
    No. Dropp is designed for hospitality operators, not developers. The dashboard is fully browser-based at [app.getdropp.com](https://app.getdropp.com) and the POS terminal is plug-and-play — no IT setup required.
  </Accordion>

  <Accordion title="Can I use Dropp at multiple locations?">
    Yes. Add new locations from **Settings → Locations**. Once added, you can view aggregated analytics across all your sites or drill down into per-location performance from the dashboard.
  </Accordion>
</AccordionGroup>

## POS & Payments

<AccordionGroup>
  <Accordion title="What payment methods does the Dropp POS accept?">
    The Dropp POS terminal accepts:

    * **Card** — Visa, Mastercard, and Verve
    * **Bank transfer** — via virtual account generation
    * **QR code** — scan-to-pay
    * **Cash** — recorded and tracked in the dashboard
  </Accordion>

  <Accordion title="What happens if my POS loses internet connection?">
    The POS enters offline mode automatically. In offline mode, it can process cash payments immediately and queues electronic payments until connectivity is restored.
  </Accordion>

  <Accordion title="Can I use my own Android tablet as a POS?">
    Currently, the Dropp POS software runs exclusively on Dropp-provided terminals. [Contact the team](https://calendly.com/trydropp/30min) to discuss hardware options and pricing for your setup.
  </Accordion>
</AccordionGroup>

## Restaurants

<AccordionGroup>
  <Accordion title="Does Dropp work for QSR (fast food) restaurants?">
    Yes. The Dropp POS supports counter-service workflows out of the box for both dine-in and QSR formats.
  </Accordion>

  <Accordion title="Can I manage multiple menus (e.g., breakfast, lunch, dinner)?">
    Yes. You can create multiple menu versions within Dropp.
  </Accordion>
</AccordionGroup>